In recent years, there has been a growing recognition of the importance of inclusivity and accessibility in public spaces. One significant aspect of this movement is the introduction of Changing Places Toilets. These specialized facilities are designed to cater to the needs of individuals with severe mobility impairments or disabilities, offering a safe and hygienic environment for their personal care needs.
Unlike standard disabled accessible toilets, Changing Places Toilets go beyond the minimum requirements by providing extra space and specialized equipment. They typically feature a height-adjustable adult-sized changing bench, a hoist system to assist with transfers, and enough room for two caregivers to assist either side of a central toilet. This allows individuals with more profound disabilities to have their personal care needs met with dignity and privacy.
Changing Places toilets can be accessed using a Master Locksmith Access Key (MLAK) which can be applied for online via the Victorian Companion Card website at https://www.companioncard.vic.gov.au/using-card. One free MLAK key will then be posted. To be eligible to apply for a MLAK key a Companion card* is required.
As Changing Places Toilets become more prevalent in public spaces such as shopping centres, airports, tourist attractions, and recreational venues, individuals with disabilities can participate more fully in society and feel valued and respected. Families and caregivers of those with disabilities also benefit as they no longer need to struggle with inadequate space and can access equipment which assists with lifting.
Currently there are 259 Changing Places Toilets in Australia with 91 of these located in Victoria. There are nine toilets in the Melbourne CBD, eight in Geelong with other facilities located in key suburbs and regional centres i.e. Shepparton, Traralgon, Ballarat etc. Advocacy groups and individuals continue to push for Changing Places Toilets to become a standard feature in public spaces. Government grants are available to assist local councils and tourism operators with the costs involved in constructing new facilities.
* A Companion Card can be accessed by people with significant and permanent disabilities to supports participation in community events and activities. The card allows a person’s carer free entry into participating venues and events and free use of public transport. Contact us if you need more information:
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